What is Certified Open Box Gear?
At Sweetwater, we're so picky that what we call "Certified Open Box" is actually better than what most music retailers sell as "new" gear! Our gear hasn't endured hundreds of people a week plunking away at all the keyboards, fumbling through Stairway to Heaven on every guitar or playing with every fader and knob on a mixer or control surface.
Certified Open Box (also known as a demo) means we’ve had it out of the box for our YouTube channel, displayed at events, tested in our studio, or maybe it was in a customer’s hands for a few days and isn’t ‘factory fresh’ as a result. Every Certified Open Box item we sell has Sweetwater’s 2-year Total Confidence Coverage™ warranty and has been tested and verified up to ‘new’ specs by our factory-authorized technicians to make sure it’s in perfect working order before we ship it to you.